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Option 1: A pop-up message stating “A software update is required to connect to iPhone – would you like to download and install this update now?” may appear on the screen, if so click on “Install” and skip to step #9.

Unlock the iPhone 11 and choose to “Trust” the Mac.Connect iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max to the Mac with a USB cable as usual.Update iTunes to the latest version by going to the  Apple menu and to “System Preferences” and then to “Software Update” and install any available Software Updates for iTunes and MacOS Mojave *.Quit out of iTunes, which is not showing iPhone 11 / Pro / Pro Max.How to Get iTunes Working with iPhone 12, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Pro on Mac This issue should not appear in MacOS Catalina, Big Sur, Monterey, or later because iTunes no longer exists in those versions of macOS. Learn more about using the Find My app to locate a lost or stolen device.This guide is aimed at iPhone 11, iPhone 12, iPhone 12 Pro, iPhone 11 Pro, and iPad Pro not showing up in iTunes on MacOS Mojave or MacOS High Sierra. Remove your lost or stolen Mac from your list of trusted devices.When you erase your Mac, all of your information is deleted from the device, and you won't be able to find it using Find My. This deletes all of your data from your Mac and prevents anyone else from accessing that information. If you don't think you can recover your missing Mac, you can erase it remotely.Law enforcement might request the serial number of your Mac. Report your lost or stolen Mac to local law enforcement.If it's offline, the actions take effect the next time your Mac is online. You can still track your device's location while it's locked as long as it's connected to the internet. You can display a custom message with your phone number on your missing device's Lock screen in case someone finds your Mac. Tap Activate under Mark As Lost in the Find My app, or select Lock on. Remotely lock your Mac with a passcode to help prevent unauthorized access.If your Mac is nearby, you can have it play a sound to help you or someone nearby find it.If your Mac isn't listed, learn how you can still protect your account. Select your Mac to view its location on a map.On the web, sign in to /find, then click All Devices.In the Find My app on another Apple device, select the Devices tab.